Self-service order editing for Shopify

Let customers fix their orders so your team doesn’t have to

Give shoppers a branded editing window before fulfillment. Fewer tickets in the inbox, more room to grow AOV with timely offers.

Built exclusively for Shopify merchants
Self-service order editing interface
Self-service edits Post-purchase upsells Address corrections Merchant-controlled windows Shopify native 7-day free trial

“We started with EditsYard to stop simple tickets from eating the day, and ended up converting customers into adding another item before fulfillment.”

Built for Shopify merchants who want fewer tickets and higher AOV

Self-service

Let customers edit their order to reduce tickets.

Turn the order status page into a ticket deflector. Addresses, quantities, discounts, cancellations. Customers handle it themselves while you keep the rules.

How self-service works →
Customer editing their order

Revenue

Add post-purchase upsells that convert.

Give customers a window to add more after checkout with offers that feel exclusive, not spammy. Merchants average $22,000+ in extra revenue in the first 60 days.

Explore upsell modules →
Post-purchase upsell offers

Delivery

Stop failed deliveries before they ship.

Let customers fix typos, apartment numbers, and last-minute address changes in the editing window, before fulfillment and your 3PL pick it up.

See address tools →
Address correction before fulfillment

Impact

Lift AOV. Reduce tickets. Eliminate failed deliveries.

EditsYard turns every order into a revenue and retention engine, with full control over timing and approvals.

98%

Fewer editing tickets

$22k+

Upsell lift in 60 days

Full

Merchant control

Analytics for edits and upsells

Setup

Live before your next ticket lands

Install, set your rules, and let customers take it from there.

  1. Install on Shopify

    Add EditsYard from the App Store. No theme surgery required.

  2. Configure windows

    Pick modules, deadlines, and auto vs manual approval per edit type.

  3. Customers self-serve

    They edit from the order page. You track every change and the revenue it creates.

Modules

Everything customers ask support to do

Turn each request into a self-serve action, or require approval when it matters.

Address updates Add products Quantities Discount codes Shipping methods Cancellations Contact support Receipts

Get started

See EditsYard on your store

Walk through the post-purchase experience with our team, or start a free trial today.

  • 7-day free trial
  • No contracts
  • Cancel anytime